Ideally, we encourage our Clients/customers to get a plumber to install a sensor tap. If you’ve installed a normal tap before, then a sensor tap won’t pose any problem. But you need to be aware that the control box (if supplied) needs to be securely fixed or mounted underneath the sink, water pressure needs to be high enough, and you must know how to securely remove your existing tap without flooding or leakage.
HOW ARE YOUR SENSOR TAPS POWERED?
Most of our sensor taps can be powered by Mains or battery or both. But our ATT Series can ONLY be powered by batteries. Battery-powered sensor taps will last for 2 years.
IN YOUR DESCRIPTIONS, WHAT DO YOU MEAN BY "MAINS/BATTERY POWERED"?
This means that the sensor tap can either be powered by battery or Mains or both (this means that if there's a power cut, it will automatically switch to battery or vise-versa). Sensor taps powered by Mains/batteries will come with a transformer (for the Mains) and a battery compartment (found inside the control box).
CAN I CUSTOMIZE MY SENSOR TAP?
Yes you can. Tell us what you want and we'll take it from there.
]]>It’s quite easy. Installing a sensor tap is roughly the same as installing a manual tap. The only difference is, sensor taps usually comes with a control box which needs to be secured underneath the sink. Other connections and installation procedures are very easy to setup. Typical installation procedures can be found here
2. DO I NEED A THERMOSTATIC VALVE?
When you buy a sensor tap (especially with a single supply), there’s a big chance you’ll need a thermostatic valve to go along with your purchase. Most of our sensor taps comes with a single supply. If you want the sensor tap to regulate hot and cold water, then a thermostatic valve will be needed.
3. WHAT IS A CONTROL BOX?
A control box is a square box which sits underneath the sink. Most of our sensor tap ranges come with a control box, except our ATT Series range. The control box is like a hub which enables water to flow IN (from main supply) and OUT (to sensor tap). When you open a control box, you will find a solenoid valve, power connections (Mains and battery) and infrared signal wire connection.
Click here for more details and explanation.
4. DO I GET DISCOUNT IF I BUY IN BULK?
Yes, we offer discounts on orders of 5 units per model or more. In this case, give us a call, we will offer you discount and direct you to a secure webpage wVictor Naranjo Cardenashere you’ll be able to pay at discounted price or you can pay by cheque.
]]>You get the following:
1x Sensor tap
1x Flexible hose (2x flexible hoses supplied with AMA series, ATT Series)
1x Transformer (Built-in inside the control box. If not, it will be supplied separately)
1x Control box (None supplied with AMA/ATT Series)
1x AC Cable (UK 3-pin AC plug is only supplied with new control box design: ACB-0112)
1x Control box back-clip (New design: ACB-0112)
Fitting and Screws
1x Manual
2. DO YOU HAVE A SHOWROOM?
No, but you can still visit us at our warehouse/office if you want to view products or discuss anything in person. Please call us first to book an appointment before you visit.
3. WHY IS AUTOTAPS A ‘MANUFACTURER AND SUPPLIER’?
Autotaps’ is our brand name and we manufacture different types of sensor taps, and we also supply other brands as well such as Starleon Basins, Ackstone Marbles, ROS Sensor taps etc.
4. I NEED A SAMPLE, HOW CAN I GET ONE BEFORE MY PURCHASE?
If you’re buying just one unit, purchase the tap as normal, and you can return it back within 7 working days if you’re not happy with it. A full refund (excluding any delivery charge paid) will be issued, provided that you returned the product back to us in its original packaging, and free of defects.
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